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Auto loans & leases

Complaint 4930925 Umpqua

Explained
Company
Umpqua
Product
Vehicle loan or lease · Lease
Detail
Billing problem
From
Arizona XXXXX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 20, 2021Complaint received
  2. Nov 20, 2021Sent to Umpqua
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Umpqua complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Feb 11, 2022Auto loans & leasesManaging the loan or leaseProblem with fees chargedILExplainedYes
Feb 3, 2021Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyTXExplainedYes
Sep 14, 2018Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyNCExplainedYes
Apr 3, 2017Payday & personal loansManaging the loan or leaseNYExplainedYes
Nov 28, 2016Payday & personal loansManaging the loan or leaseGAExplainedYes
Oct 3, 2016Payday & personal loansManaging the loan or leaseGAFixedYes
Jul 27, 2016Payday & personal loansManaging the loan or leaseWAExplainedYes
Dec 5, 2015Auto loans & leasesManaging the loan or leaseWAExplainedYes
Mar 4, 2015Payday & personal loansManaging the loan or leaseNVExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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