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Payday & personal loans

Complaint 2143805 Umpqua

Fixed
Company
Umpqua
Product
Consumer Loan · Installment loan
From
Georgia 30046
Filed by
Web · Servicemember
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 3, 2016Complaint received
  2. Oct 5, 2016Sent to Umpqua (2 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Umpqua complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Feb 11, 2022Auto loans & leasesManaging the loan or leaseProblem with fees chargedILExplainedYes
Nov 20, 2021Auto loans & leasesManaging the loan or leaseBilling problemAZExplainedYes
Feb 3, 2021Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyTXExplainedYes
Sep 14, 2018Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyNCExplainedYes
Apr 3, 2017Payday & personal loansManaging the loan or leaseNYExplainedYes
Nov 28, 2016Payday & personal loansManaging the loan or leaseGAExplainedYes
Jul 27, 2016Payday & personal loansManaging the loan or leaseWAExplainedYes
Dec 5, 2015Auto loans & leasesManaging the loan or leaseWAExplainedYes
Mar 4, 2015Payday & personal loansManaging the loan or leaseNVExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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