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Case file

Credit reporting

Complaint 20912255 College Ave Student Loan Servicing

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Reporting company used your report improperly
From
Massachusetts 02718
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 3, 2026Complaint received
  2. May 13, 2026Sent to College Ave Student Loan Servicing (40 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More College Ave Student Loan Servicing complaints about improper use of your report

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeRIExplainedYes
Mar 18, 2026Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Mar 13, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMIExplainedYes
Dec 30, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMAExplainedYes
Aug 20, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Jul 14, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Jun 11, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeWAExplainedYes
May 15, 2025Student loansImproper use of your reportReporting company used your report improperlySCExplainedYes
May 2, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMIExplainedYes
Mar 13, 2025Student loansImproper use of your reportReporting company used your report improperlyVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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