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Money transfers & apps

Complaint 21037384 Truist

Explained
Company
Truist
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
North Carolina 27703
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 8, 2026Complaint received
  2. Apr 8, 2026Sent to Truist
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Truist complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Aug 24, 2026Money transfers & appsProblem with customer serviceGAMoney backYes
Aug 19, 2026Debt relief & credit repairProblem with customer serviceOHExplainedYes
Jun 12, 2026Money transfers & appsProblem with customer serviceDCExplainedYes
May 16, 2026Money transfers & appsProblem with customer serviceTXExplainedYes
Apr 9, 2026Money transfers & appsProblem with customer serviceFLFixedYes
Mar 20, 2026Money transfers & appsProblem with customer serviceNCExplainedYes
Jan 24, 2026Money transfers & appsProblem with customer serviceGAExplainedYes
Dec 8, 2025Debt relief & credit repairProblem with customer serviceTXExplainedYes
Nov 4, 2025Money transfers & appsProblem with customer serviceSCExplainedYes
Oct 28, 2025Money transfers & appsProblem with customer serviceVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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