Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Money transfers & apps

Complaint 23174204 Truist

Explained
Company
Truist
Product
Money transfer, virtual currency, or money service · Check cashing service
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 12, 2026Complaint received
  2. Jun 12, 2026Sent to Truist
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Truist?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Truist's record

More Truist complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Aug 24, 2026Money transfers & appsProblem with customer serviceGAMoney backYes
Aug 19, 2026Debt relief & credit repairProblem with customer serviceOHExplainedYes
May 16, 2026Money transfers & appsProblem with customer serviceTXExplainedYes
Apr 9, 2026Money transfers & appsProblem with customer serviceFLFixedYes
Apr 8, 2026Money transfers & appsProblem with customer serviceNCExplainedYes
Mar 20, 2026Money transfers & appsProblem with customer serviceNCExplainedYes
Jan 24, 2026Money transfers & appsProblem with customer serviceGAExplainedYes
Dec 8, 2025Debt relief & credit repairProblem with customer serviceTXExplainedYes
Nov 4, 2025Money transfers & appsProblem with customer serviceSCExplainedYes
Oct 28, 2025Money transfers & appsProblem with customer serviceVAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience