Case file
Money transfers & apps
Complaint 21088704 Truist
Fixed- Product
- Money transfer, virtual currency, or money service · Check cashing service
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 9, 2026Complaint received
- Apr 9, 2026Sent to Truist
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Truist complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 24, 2026 | Money transfers & apps | Problem with customer service | GA | Money back | Yes |
| Aug 19, 2026 | Debt relief & credit repair | Problem with customer service | OH | Explained | Yes |
| Jun 12, 2026 | Money transfers & apps | Problem with customer service | DC | Explained | Yes |
| May 16, 2026 | Money transfers & apps | Problem with customer service | TX | Explained | Yes |
| Apr 8, 2026 | Money transfers & apps | Problem with customer service | NC | Explained | Yes |
| Mar 20, 2026 | Money transfers & apps | Problem with customer service | NC | Explained | Yes |
| Jan 24, 2026 | Money transfers & apps | Problem with customer service | GA | Explained | Yes |
| Dec 8, 2025 | Debt relief & credit repair | Problem with customer service | TX | Explained | Yes |
| Nov 4, 2025 | Money transfers & apps | Problem with customer service | SC | Explained | Yes |
| Oct 28, 2025 | Money transfers & apps | Problem with customer service | VA | Explained | Yes |
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