Case file
Mortgages
Complaint 21615409 First Citizens Bancshares
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Closing disclosure or other related disclosures
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 27, 2026Complaint received
- Jun 2, 2026Sent to First Citizens Bancshares (36 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More First Citizens Bancshares complaints about closing on a mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 13, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | MI | Explained | Yes |
| Jun 6, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | MI | Explained | Yes |
| Feb 14, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | CA | Explained | Yes |
| Apr 5, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | NC | Money back | Yes |
| Jan 5, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | FL | Explained | Yes |
| Jul 6, 2022 | Mortgages | Closing on a mortgage | SC | Explained | Yes |
| Nov 25, 2021 | Mortgages | Closing on a mortgage | VA | Explained | Yes |
| Jul 6, 2021 | Mortgages | Closing on a mortgage | NC | Explained | Yes |
| May 12, 2021 | Mortgages | Closing on a mortgage | VA | Explained | Yes |
| Dec 11, 2020 | Mortgages | Closing on a mortgage | WI | Explained | Yes |
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