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Mortgages

Complaint 22961515 First Citizens Bancshares

Explained
Product
Mortgage · Reverse mortgage
Detail
Trying to communicate with the company to fix an issue with the loan closing
From
Michigan 48601
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 6, 2026Complaint received
  2. Jul 23, 2026Sent to First Citizens Bancshares (47 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Citizens Bancshares complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 13, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMIExplainedYes
Apr 27, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCOExplainedYes
Feb 14, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Apr 5, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingNCMoney backYes
Jan 5, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
Jul 6, 2022MortgagesClosing on a mortgageSCExplainedYes
Nov 25, 2021MortgagesClosing on a mortgageVAExplainedYes
Jul 6, 2021MortgagesClosing on a mortgageNCExplainedYes
May 12, 2021MortgagesClosing on a mortgageVAExplainedYes
Dec 11, 2020MortgagesClosing on a mortgageWIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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