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Mortgages

Complaint 4372461 First Citizens Bancshares

Explained
Product
Mortgage · Conventional home mortgage
From
Virginia 24540
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 12, 2021Complaint received
  2. May 13, 2021Sent to First Citizens Bancshares (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Citizens Bancshares complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 13, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMIExplainedYes
Jun 6, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingMIExplainedYes
Apr 27, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCOExplainedYes
Feb 14, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Apr 5, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingNCMoney backYes
Jan 5, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
Jul 6, 2022MortgagesClosing on a mortgageSCExplainedYes
Nov 25, 2021MortgagesClosing on a mortgageVAExplainedYes
Jul 6, 2021MortgagesClosing on a mortgageNCExplainedYes
Dec 11, 2020MortgagesClosing on a mortgageWIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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