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Mortgages

Complaint 8707516 First Citizens Bancshares

Money back
Product
Mortgage · VA mortgage
Detail
Changes in loan terms during or after closing
From
North Carolina 28412
Filed by
Web · Servicemember
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Apr 5, 2024Complaint received
  2. Apr 17, 2024Sent to First Citizens Bancshares (12 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More First Citizens Bancshares complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 13, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMIExplainedYes
Jun 6, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingMIExplainedYes
Apr 27, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCOExplainedYes
Feb 14, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Jan 5, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
Jul 6, 2022MortgagesClosing on a mortgageSCExplainedYes
Nov 25, 2021MortgagesClosing on a mortgageVAExplainedYes
Jul 6, 2021MortgagesClosing on a mortgageNCExplainedYes
May 12, 2021MortgagesClosing on a mortgageVAExplainedYes
Dec 11, 2020MortgagesClosing on a mortgageWIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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