Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 2227733 College Assist

Explained
Product
Student loan · Non-federal student loan
Detail
Can't temporarily postpone payments
From
New York 122XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 30, 2016Complaint received
  2. Nov 30, 2016Sent to College Assist
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with College Assist?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See College Assist's record

More College Assist complaints about can't repay my loan

ReceivedAboutIssueStateAnswerOn time
Jan 18, 2017Student loansCan't repay my loanCan't get flexible payment optionsORExplainedYes
May 5, 2016Student loansCan't repay my loanCan't decrease my monthly paymentsCAExplainedYes
Apr 17, 2016Student loansCan't repay my loanCan't decrease my monthly paymentsGAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience