Case file
- Product
- Debt or credit management · Debt settlement
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 19, 2026Complaint received
- Jul 8, 2026Sent to Citibank (50 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about confusing or misleading advertising or marketing
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 23, 2026 | Payday & personal loans | Confusing or misleading advertising or marketing | NY | Explained | Yes |
| Jul 25, 2025 | Debt relief & credit repair | Confusing or misleading advertising or marketing | AL | Explained | Yes |
| Jun 1, 2025 | Debt relief & credit repair | Confusing or misleading advertising or marketing | CA | Fixed | Yes |
| Feb 6, 2025 | Debt relief & credit repair | Confusing or misleading advertising or marketing | PA | Explained | Yes |
| Dec 2, 2024 | Money transfers & apps | Confusing or misleading advertising or marketing | CA | Explained | Yes |
| Oct 3, 2024 | Payday & personal loans | Confusing or misleading advertising or marketing | NJ | Money back | Yes |
| Jun 6, 2024 | Debt relief & credit repair | Confusing or misleading advertising or marketing | FL | Fixed | Yes |
| Jan 6, 2024 | Payday & personal loans | Confusing or misleading advertising or marketing | NJ | Explained | Yes |
| Dec 18, 2023 | Payday & personal loans | Confusing or misleading advertising or marketing | NY | Explained | Yes |
| Apr 24, 2023 | Debt relief & credit repair | Confusing or misleading advertising or marketing | IL | Fixed | Yes |
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