Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Payday & personal loans

Complaint 30842945 Citibank

Explained
Company
Citibank
Product
Payday loan, title loan, personal loan, or advance loan · Tax refund anticipation loan or check
From
New York 10460
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 23, 2026Complaint received
  2. Oct 23, 2026Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Citibank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Citibank's record

More Citibank complaints about confusing or misleading advertising or marketing

ReceivedAboutIssueStateAnswerOn time
May 19, 2026Debt relief & credit repairConfusing or misleading advertising or marketingILExplainedYes
Jul 25, 2025Debt relief & credit repairConfusing or misleading advertising or marketingALExplainedYes
Jun 1, 2025Debt relief & credit repairConfusing or misleading advertising or marketingCAFixedYes
Feb 6, 2025Debt relief & credit repairConfusing or misleading advertising or marketingPAExplainedYes
Dec 2, 2024Money transfers & appsConfusing or misleading advertising or marketingCAExplainedYes
Oct 3, 2024Payday & personal loansConfusing or misleading advertising or marketingNJMoney backYes
Jun 6, 2024Debt relief & credit repairConfusing or misleading advertising or marketingFLFixedYes
Jan 6, 2024Payday & personal loansConfusing or misleading advertising or marketingNJExplainedYes
Dec 18, 2023Payday & personal loansConfusing or misleading advertising or marketingNYExplainedYes
Apr 24, 2023Debt relief & credit repairConfusing or misleading advertising or marketingILFixedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience