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Payday & personal loans

Complaint 8020262 Citibank

Explained
Company
Citibank
Product
Payday loan, title loan, personal loan, or advance loan · Other advances of future income
From
New York 11377
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 18, 2023Complaint received
  2. Dec 18, 2023Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about confusing or misleading advertising or marketing

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Payday & personal loansConfusing or misleading advertising or marketingNYExplainedYes
May 19, 2026Debt relief & credit repairConfusing or misleading advertising or marketingILExplainedYes
Jul 25, 2025Debt relief & credit repairConfusing or misleading advertising or marketingALExplainedYes
Jun 1, 2025Debt relief & credit repairConfusing or misleading advertising or marketingCAFixedYes
Feb 6, 2025Debt relief & credit repairConfusing or misleading advertising or marketingPAExplainedYes
Dec 2, 2024Money transfers & appsConfusing or misleading advertising or marketingCAExplainedYes
Oct 3, 2024Payday & personal loansConfusing or misleading advertising or marketingNJMoney backYes
Jun 6, 2024Debt relief & credit repairConfusing or misleading advertising or marketingFLFixedYes
Jan 6, 2024Payday & personal loansConfusing or misleading advertising or marketingNJExplainedYes
Apr 24, 2023Debt relief & credit repairConfusing or misleading advertising or marketingILFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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