Case file
Credit cards
Complaint 22710443 Santander Holdings USA
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem during payment process
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 29, 2026Complaint received
- May 29, 2026Sent to Santander Holdings USA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Santander Holdings USA complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 7, 2026 | Credit cards | Problem when making paymentsProblem during payment process | MA | In progress | Yes |
| Oct 24, 2026 | Credit cards | Problem when making paymentsProblem during payment process | FL | In progress | Yes |
| Oct 7, 2026 | Payday & personal loans | Problem when making payments | VA | Fixed | Yes |
| Sep 1, 2026 | Credit cards | Problem when making paymentsProblem during payment process | MA | Money back | Yes |
| Jul 21, 2026 | Credit cards | Problem when making paymentsProblem during payment process | NY | Explained | Yes |
| Jun 3, 2026 | Payday & personal loans | Problem when making payments | TX | Explained | Yes |
| May 27, 2026 | Payday & personal loans | Problem when making payments | GA | Explained | Yes |
| May 7, 2026 | Payday & personal loans | Problem when making payments | PA | Explained | Yes |
| May 2, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | MA | Explained | Yes |
| Apr 3, 2026 | Payday & personal loans | Problem when making payments | MD | Explained | Yes |
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