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Credit cards

Complaint 32411861 Santander Holdings USA

In progress
Product
Credit card · General-purpose credit card or charge card
Detail
Problem during payment process
From
Massachusetts 02122
Filed by
Referral
Company's answer
In progress
On time
Yes, within 15 days
  1. Nov 7, 2026Complaint received
  2. Nov 10, 2026Sent to Santander Holdings USA (3 days later)
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Santander Holdings USA complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Credit cardsProblem when making paymentsProblem during payment processFLIn progressYes
Oct 7, 2026Payday & personal loansProblem when making paymentsVAFixedYes
Sep 1, 2026Credit cardsProblem when making paymentsProblem during payment processMAMoney backYes
Jul 21, 2026Credit cardsProblem when making paymentsProblem during payment processNYExplainedYes
Jun 3, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
May 29, 2026Credit cardsProblem when making paymentsProblem during payment processPAExplainedYes
May 27, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
May 7, 2026Payday & personal loansProblem when making paymentsPAExplainedYes
May 2, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueMAExplainedYes
Apr 3, 2026Payday & personal loansProblem when making paymentsMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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