Case file
Student loans
Complaint 23006857 Citizens Bank
Explained- Product
- Student loan · Private student loan
- Detail
- Trouble with how payments are being handled
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 8, 2026Complaint received
- Jun 8, 2026Sent to Citizens Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citizens Bank complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 3, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CA | In progress | Yes |
| Oct 30, 2026 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | FL | Explained | Yes |
| Oct 26, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | PA | Explained | Yes |
| Oct 22, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | WI | Explained | Yes |
| Oct 19, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | CT | In progress | Yes |
| Sep 29, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | IN | Explained | Yes |
| Sep 15, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | FL | Explained | Yes |
| Sep 14, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | VA | Explained | Yes |
| Sep 12, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | MA | Explained | Yes |
| Aug 18, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | TX | Explained | Yes |
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