Case file
Student loans
Complaint 2342301 Genesis Lending
Explained- Product
- Student loan · Non-federal student loan
- Detail
- Received bad information about my loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 13, 2017Complaint received
- Feb 13, 2017Sent to Genesis Lending
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Genesis Lending complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 10, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | IL | Explained | Yes |
| Feb 28, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | VA | Explained | Yes |
| Feb 16, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | TN | Explained | Yes |
| Jan 31, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | WA | Explained | Yes |
| Jan 19, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | WA | Explained | Yes |
| Jan 11, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | CA | Explained | Yes |
| Jan 10, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | WV | Explained | Yes |
| Jan 5, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | MT | Explained | Yes |
| Oct 26, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | CA | Explained | Yes |
| Sep 21, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | WA | Explained | Yes |
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