Case file
Credit cards
Complaint 23761179 Self Financial
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Didn't receive advertised or promotional terms
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 1, 2026Complaint received
- Jul 1, 2026Sent to Self Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Self Financial complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | GA | In progress | Yes |
| Sep 28, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | MA | Explained | Yes |
| Jul 31, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | TX | Explained | Yes |
| Jul 30, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | OR | Explained | Yes |
| Jun 5, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | IA | Explained | Yes |
| Mar 20, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | IL | Explained | Yes |
| Aug 21, 2025 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | FL | Explained | Yes |
| Aug 20, 2025 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | MS | Explained | Yes |
| Jun 13, 2025 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | NC | Explained | Yes |
| Dec 23, 2024 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | OH | Explained | Yes |
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