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Case file

Credit cards

Complaint 24835056 Self Financial

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Confusing or misleading advertising about the credit card
From
Texas 75216
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 31, 2026Complaint received
  2. Aug 25, 2026Sent to Self Financial (25 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Self Financial complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsGAIn progressYes
Sep 28, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMAExplainedYes
Jul 30, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardORExplainedYes
Jul 1, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Jun 5, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardIAExplainedYes
Mar 20, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardILExplainedYes
Aug 21, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLExplainedYes
Aug 20, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardMSExplainedYes
Jun 13, 2025Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsNCExplainedYes
Dec 23, 2024Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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