Case file
Credit cards
Complaint 31372421 Self Financial
In progress- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Didn't receive advertised or promotional terms
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 29, 2026Complaint received
- Oct 29, 2026Sent to Self Financial
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Self Financial complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 28, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | MA | Explained | Yes |
| Jul 31, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | TX | Explained | Yes |
| Jul 30, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | OR | Explained | Yes |
| Jul 1, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | Explained | Yes |
| Jun 5, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | IA | Explained | Yes |
| Mar 20, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | IL | Explained | Yes |
| Aug 21, 2025 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | FL | Explained | Yes |
| Aug 20, 2025 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | MS | Explained | Yes |
| Jun 13, 2025 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | NC | Explained | Yes |
| Dec 23, 2024 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | OH | Explained | Yes |
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