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Case file

Prepaid & gift cards

Complaint 24228762 Capital One

Fixed
Product
Prepaid card · Gift card
Detail
Trouble getting, activating, or registering a card
From
Michigan 48207
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Jul 15, 2026Complaint received
  2. Jul 15, 2026Sent to Capital One
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Capital One complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardWAMoney backYes
Oct 27, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardNYExplainedYes
Oct 21, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardPAMoney backYes
Oct 14, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardILIn progressYes
Sep 3, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardWAFixedYes
Sep 2, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNVFixedYes
Aug 17, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardNJExplainedYes
Jul 29, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardNJExplainedYes
Jul 15, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCAFixedYes
Jun 22, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardFLMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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