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Student loans

Complaint 2492776 Student Assist Plus

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
California 90038
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. May 24, 2017Complaint received
  2. May 24, 2017Sent to Student Assist Plus
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Student Assist Plus complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jun 23, 2024Student loansDealing with your lender or servicerReceived bad information about your loanIDExplainedYes
Nov 4, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledOHExplainedYes
Jul 16, 2021Student loansDealing with your lender or servicerKeep getting calls about your loanFLExplainedYes
May 12, 2020Student loansDealing with your lender or servicerReceived bad information about your loanVAExplainedYes
Oct 25, 2018Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Mar 23, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledINMoney backYes
Oct 17, 2017Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes

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