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Student loans

Complaint 6168159 Student Assist Plus

Explained
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
Ohio 439XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 4, 2022Complaint received
  2. Nov 4, 2022Sent to Student Assist Plus
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Student Assist Plus complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jun 23, 2024Student loansDealing with your lender or servicerReceived bad information about your loanIDExplainedYes
Jul 16, 2021Student loansDealing with your lender or servicerKeep getting calls about your loanFLExplainedYes
May 12, 2020Student loansDealing with your lender or servicerReceived bad information about your loanVAExplainedYes
Oct 25, 2018Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Mar 23, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledINMoney backYes
Oct 17, 2017Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
May 24, 2017Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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