Case file
Credit cards
Complaint 24955405 PenFed Credit Union
Money back- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem during payment process
- Filed by
- Phone · Older American
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 4, 2026Complaint received
- Aug 4, 2026Sent to PenFed Credit Union
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 2, 2026 | Credit cards | Problem when making paymentsProblem during payment process | SC | Explained | Yes |
| Aug 27, 2026 | Credit cards | Problem when making paymentsProblem during payment process | SC | Explained | Yes |
| Aug 10, 2026 | Credit cards | Problem when making paymentsProblem during payment process | CA | Explained | Yes |
| Aug 9, 2026 | Payday & personal loans | Problem when making payments | AZ | Explained | Yes |
| Jul 16, 2026 | Payday & personal loans | Problem when making payments | MD | Explained | Yes |
| Jul 11, 2026 | Credit cards | Problem when making paymentsProblem during payment process | CO | Explained | Yes |
| Jul 1, 2026 | Credit cards | Problem when making paymentsProblem during payment process | IL | Explained | Yes |
| May 20, 2026 | Credit cards | Problem when making paymentsProblem during payment process | MO | Explained | Yes |
| Apr 9, 2026 | Credit cards | Problem when making paymentsProblem during payment process | GU | Explained | Yes |
| Feb 18, 2026 | Credit cards | Problem when making paymentsProblem during payment process | GA | Explained | Yes |
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