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Credit cards

Complaint 24955405 PenFed Credit Union

Money back
Product
Credit card · General-purpose credit card or charge card
Detail
Problem during payment process
From
Massachusetts 02170
Filed by
Phone · Older American
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 4, 2026Complaint received
  2. Aug 4, 2026Sent to PenFed Credit Union
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about problem when making payments

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Oct 2, 2026Credit cardsProblem when making paymentsProblem during payment processSCExplainedYes
Aug 27, 2026Credit cardsProblem when making paymentsProblem during payment processSCExplainedYes
Aug 10, 2026Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Aug 9, 2026Payday & personal loansProblem when making paymentsAZExplainedYes
Jul 16, 2026Payday & personal loansProblem when making paymentsMDExplainedYes
Jul 11, 2026Credit cardsProblem when making paymentsProblem during payment processCOExplainedYes
Jul 1, 2026Credit cardsProblem when making paymentsProblem during payment processILExplainedYes
May 20, 2026Credit cardsProblem when making paymentsProblem during payment processMOExplainedYes
Apr 9, 2026Credit cardsProblem when making paymentsProblem during payment processGUExplainedYes
Feb 18, 2026Credit cardsProblem when making paymentsProblem during payment processGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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