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Payday & personal loans

Complaint 25127135 PenFed Credit Union

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
Arizona 85213
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 9, 2026Complaint received
  2. Aug 9, 2026Sent to PenFed Credit Union
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Oct 2, 2026Credit cardsProblem when making paymentsProblem during payment processSCExplainedYes
Aug 27, 2026Credit cardsProblem when making paymentsProblem during payment processSCExplainedYes
Aug 10, 2026Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Aug 4, 2026Credit cardsProblem when making paymentsProblem during payment processMAMoney backYes
Jul 16, 2026Payday & personal loansProblem when making paymentsMDExplainedYes
Jul 11, 2026Credit cardsProblem when making paymentsProblem during payment processCOExplainedYes
Jul 1, 2026Credit cardsProblem when making paymentsProblem during payment processILExplainedYes
May 20, 2026Credit cardsProblem when making paymentsProblem during payment processMOExplainedYes
Apr 9, 2026Credit cardsProblem when making paymentsProblem during payment processGUExplainedYes
Feb 18, 2026Credit cardsProblem when making paymentsProblem during payment processGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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