Complaint 2735699 Castle and Cookie Mortgage

Explained

Company: Castle and Cookie Mortgage
Product: Mortgage · Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
From: California 94526
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Nov 22, 2017Complaint received
Nov 22, 2017Sent to Castle and Cookie Mortgage
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Castle and Cookie Mortgage complaints about applying for a mortgage or refinancing an existing mortgage

Received	About	Issue	State	Answer	On time
Jul 14, 2021	Mortgages	Applying for a mortgage or refinancing an existing mortgage	CA	Explained	Yes
Jul 12, 2021	Mortgages	Applying for a mortgage or refinancing an existing mortgage	HI	Explained	Yes
Oct 25, 2019	Mortgages	Applying for a mortgage or refinancing an existing mortgage	GA	Money back	Yes
Sep 25, 2018	Mortgages	Applying for a mortgage or refinancing an existing mortgage	MS	Explained	Yes
Jun 7, 2017	Mortgages	Applying for a mortgage or refinancing an existing mortgage	CA	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 8 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works