Case file
Prepaid & gift cards
Complaint 2738322 PLS Group
Fixed- Product
- Credit card or prepaid card · General-purpose prepaid card
- Detail
- Charged for a purchase or transfer you did not make with the card
- Filed by
- Phone
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 27, 2017Complaint received
- Dec 6, 2017Sent to PLS Group (9 days later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More PLS Group complaints about problem with a purchase or transfer
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 9, 2025 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | AZ | Money back | Yes |
| Mar 31, 2025 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | TX | Explained | Yes |
| Aug 22, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | TX | Explained | Yes |
| Jun 17, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | IL | Explained | Yes |
| May 28, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | AZ | Explained | Yes |
| Mar 29, 2024 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | NY | Explained | Yes |
| Oct 9, 2023 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | TX | Explained | Yes |
| Sep 10, 2023 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | TX | Explained | Yes |
| Apr 22, 2023 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | CA | Money back | Yes |
| Mar 16, 2023 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | MA | Explained | Yes |
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