Case file
Credit cards
Complaint 27866772 Citibank
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem lowering your monthly payments
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 21, 2026Complaint received
- Sep 21, 2026Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about struggling to pay your bill
| Received | About | Issue | State | Answer | On time |
|---|
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