Case file
Credit cards
Complaint 28638809 Citibank
Fixed- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company won't work with you while you're going through financial hardship
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 30, 2026Complaint received
- Sep 30, 2026Sent to Citibank
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Citibank complaints about struggling to pay your bill
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 31, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | NJ | In progress | Yes |
| Oct 28, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | MD | Explained | Yes |
| Oct 26, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | OH | In progress | Yes |
| Oct 21, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | AZ | Explained | Yes |
| Oct 9, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | NV | Explained | Yes |
| Oct 7, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | NC | Fixed | Yes |
| Sep 29, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | TX | Explained | Yes |
| Sep 28, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | NC | Explained | Yes |
| Sep 21, 2026 | Credit cards | Struggling to pay your billProblem lowering your monthly payments | PR | Explained | Yes |
| Sep 19, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | VA | Explained | Yes |
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