Case file
Credit cards
Complaint 31541789 Citibank
In progress- Product
- Credit card · Store credit card
- Detail
- Credit card company won't work with you while you're going through financial hardship
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 31, 2026Complaint received
- Oct 31, 2026Sent to Citibank
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Citibank complaints about struggling to pay your bill
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 28, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | MD | Explained | Yes |
| Oct 26, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | OH | In progress | Yes |
| Oct 21, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | AZ | Explained | Yes |
| Oct 9, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | NV | Explained | Yes |
| Oct 7, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | NC | Fixed | Yes |
| Sep 30, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | TX | Fixed | Yes |
| Sep 29, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | TX | Explained | Yes |
| Sep 28, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | NC | Explained | Yes |
| Sep 21, 2026 | Credit cards | Struggling to pay your billProblem lowering your monthly payments | PR | Explained | Yes |
| Sep 19, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | VA | Explained | Yes |
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