Case file
Student loans
Complaint 2792524 Student Loan Care
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company disputes the facts presented in the complaint
- Jan 25, 2018Complaint received
- Jan 25, 2018Sent to Student Loan Care
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Student Loan Care complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 13, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | OH | No timely reply | No |
| Jul 14, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NC | No timely reply | No |
| Nov 19, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | IL | Explained | No |
| Oct 15, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | - | Explained | No |
| May 30, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | AR | Explained | No |
| Mar 24, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TX | Explained | Yes |
| Nov 20, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | CA | Money back | Yes |
| Jun 28, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | - | Explained | No |
| Mar 16, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | MI | Explained | Yes |
| Feb 20, 2018 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | AL | Explained | Yes |
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