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Student loans

Complaint 3189727 Student Loan Care

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
Texas 75088
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 24, 2019Complaint received
  2. Mar 24, 2019Sent to Student Loan Care
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Student Loan Care complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jul 13, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedOHNo timely replyNo
Jul 14, 2020Student loansDealing with your lender or servicerReceived bad information about your loanNCNo timely replyNo
Nov 19, 2019Student loansDealing with your lender or servicerDon't agree with the fees chargedILExplainedNo
Oct 15, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handled-ExplainedNo
May 30, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledARExplainedNo
Nov 20, 2018Student loansDealing with your lender or servicerReceived bad information about your loanCAMoney backYes
Jun 28, 2018Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedNo
Mar 16, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedMIExplainedYes
Feb 20, 2018Student loansDealing with your lender or servicerKeep getting calls about your loanALExplainedYes
Jan 25, 2018Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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