Case file
Student loans
Complaint 3079477 Student Loan Care
Money back- Product
- Student loan · Federal student loan servicing
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Nov 20, 2018Complaint received
- Dec 10, 2018Sent to Student Loan Care (20 days later)
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Student Loan Care complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 13, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | OH | No timely reply | No |
| Jul 14, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NC | No timely reply | No |
| Nov 19, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | IL | Explained | No |
| Oct 15, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | - | Explained | No |
| May 30, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | AR | Explained | No |
| Mar 24, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TX | Explained | Yes |
| Jun 28, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | - | Explained | No |
| Mar 16, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | MI | Explained | Yes |
| Feb 20, 2018 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | AL | Explained | Yes |
| Jan 25, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | PA | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.