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Student loans

Complaint 2973088 College Loan

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
New Jersey 08854
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 25, 2018Complaint received
  2. Jul 25, 2018Sent to College Loan
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More College Loan complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Aug 8, 2023Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNYExplainedYes
Feb 2, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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