Complaint 7368792 College Loan

Explained

Company: College Loan
Product: Student loan · Federal student loan servicing
Issue: Dealing with your lender or servicer
Detail: Need information about your loan balance or loan terms
From: New York 11205
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Aug 8, 2023Complaint received
Aug 8, 2023Sent to College Loan
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More College Loan complaints about dealing with your lender or servicer

Received	About	Issue	State	Answer	On time
Feb 2, 2022	Student loans	Dealing with your lender or servicerNeed information about your loan balance or loan terms	VA	Explained	Yes
Jul 25, 2018	Student loans	Dealing with your lender or servicerReceived bad information about your loan	NJ	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works