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Credit cards

Complaint 29984407 U.S. Bank

Explained
Company
U.S. Bank
Product
Credit card · General-purpose credit card or charge card
Detail
Didn't receive advertised or promotional terms
From
Michigan 48021
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 14, 2026Complaint received
  2. Oct 14, 2026Sent to U.S. Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Nov 9, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMIExplainedYes
Nov 1, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAIn progressYes
Oct 30, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCAIn progressYes
Oct 29, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsORFixedYes
Oct 20, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsTXMoney backYes
Oct 19, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardIAExplainedYes
Oct 19, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAMoney backYes
Oct 15, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsILMoney backYes
Oct 15, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Oct 7, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsAZMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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