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Credit cards

Complaint 31613136 U.S. Bank

In progress
Company
U.S. Bank
Product
Credit card · General-purpose credit card or charge card
Detail
Didn't receive advertised or promotional terms
From
California 94553
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Nov 1, 2026Complaint received
  2. Nov 1, 2026Sent to U.S. Bank
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More U.S. Bank complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Nov 9, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMIExplainedYes
Oct 30, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCAIn progressYes
Oct 29, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsORFixedYes
Oct 20, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsTXMoney backYes
Oct 19, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardIAExplainedYes
Oct 19, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAMoney backYes
Oct 15, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsILMoney backYes
Oct 15, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Oct 14, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMIExplainedYes
Oct 7, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsAZMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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