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Credit cards

Complaint 30453257 U.S. Bank

Money back
Company
U.S. Bank
Product
Credit card · General-purpose credit card or charge card
Detail
Didn't receive advertised or promotional terms
From
Texas 76011
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 20, 2026Complaint received
  2. Oct 20, 2026Sent to U.S. Bank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More U.S. Bank complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Nov 9, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMIExplainedYes
Nov 1, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAIn progressYes
Oct 30, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCAIn progressYes
Oct 29, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsORFixedYes
Oct 19, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardIAExplainedYes
Oct 19, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAMoney backYes
Oct 15, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsILMoney backYes
Oct 15, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Oct 14, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMIExplainedYes
Oct 7, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsAZMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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