Case file
Bank accounts
Complaint 30720093 Truist
In progress- Product
- Checking or savings account · Savings account
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 22, 2026Complaint received
- Oct 22, 2026Sent to Truist
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Truist complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 3, 2026 | Bank accounts | Closing an accountCompany closed your account | FL | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Closing an accountCompany closed your account | KS | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Closing an accountFunds not received from closed account | FL | In progress | Yes |
| Oct 29, 2026 | Bank accounts | Closing an accountFunds not received from closed account | GA | In progress | Yes |
| Oct 28, 2026 | Bank accounts | Closing an accountCompany closed your account | NC | In progress | Yes |
| Oct 27, 2026 | Bank accounts | Closing an accountFunds not received from closed account | VA | In progress | Yes |
| Oct 26, 2026 | Bank accounts | Closing an accountFunds not received from closed account | FL | In progress | Yes |
| Oct 23, 2026 | Bank accounts | Closing an accountCompany closed your account | KY | In progress | Yes |
| Oct 22, 2026 | Bank accounts | Closing an accountCompany closed your account | - | Explained | Yes |
| Oct 22, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NJ | Explained | Yes |
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