Case file
Bank accounts
Complaint 31722315 Truist
Explained- Product
- Checking or savings account · Checking account
- Detail
- Company closed your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 3, 2026Complaint received
- Nov 3, 2026Sent to Truist
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Truist complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Bank accounts | Closing an accountCompany closed your account | KS | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Closing an accountFunds not received from closed account | FL | In progress | Yes |
| Oct 29, 2026 | Bank accounts | Closing an accountFunds not received from closed account | GA | In progress | Yes |
| Oct 28, 2026 | Bank accounts | Closing an accountCompany closed your account | NC | In progress | Yes |
| Oct 27, 2026 | Bank accounts | Closing an accountFunds not received from closed account | VA | In progress | Yes |
| Oct 26, 2026 | Bank accounts | Closing an accountFunds not received from closed account | FL | In progress | Yes |
| Oct 23, 2026 | Bank accounts | Closing an accountCompany closed your account | KY | In progress | Yes |
| Oct 22, 2026 | Bank accounts | Closing an accountCompany closed your account | - | Explained | Yes |
| Oct 22, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NJ | Explained | Yes |
| Oct 22, 2026 | Bank accounts | Closing an accountCan't close your account | IL | In progress | Yes |
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