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Case file

Mortgages

Complaint 31116588 U.S. Bank

In progress
Company
U.S. Bank
Product
Mortgage · Conventional home mortgage
Detail
Application denials
From
Florida 33401
Filed by
Web · Servicemember
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 27, 2026Complaint received
  2. Oct 27, 2026Sent to U.S. Bank
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More U.S. Bank complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCAFixedYes
Oct 27, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processMOExplainedYes
Oct 24, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processMAExplainedYes
Oct 21, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processTXExplainedYes
Oct 11, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processAZFixedYes
Oct 9, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMIExplainedYes
Oct 7, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedYes
Oct 6, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processTXExplainedYes
Oct 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processTXMoney backYes
Sep 30, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processWAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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