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Case file

Credit cards

Complaint 31614340 U.S. Bank

In progress
Company
U.S. Bank
Product
Credit card · General-purpose credit card or charge card
Detail
You never received your bill or did not know a payment was due
From
Texas 76272
Filed by
Web · Older American
Company's answer
In progress
On time
Yes, within 15 days
  1. Nov 1, 2026Complaint received
  2. Nov 1, 2026Sent to U.S. Bank
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More U.S. Bank complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processMOFixedYes
Oct 31, 2026Credit cardsProblem when making paymentsProblem during payment processMDExplainedYes
Oct 31, 2026Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueFLExplainedYes
Oct 26, 2026Credit cardsProblem when making paymentsProblem during payment processTNExplainedYes
Oct 20, 2026Credit cardsProblem when making paymentsProblem during payment processIAMoney backYes
Oct 20, 2026Credit cardsProblem when making paymentsProblem during payment processGAExplainedYes
Oct 16, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueCAFixedYes
Oct 15, 2026Credit cardsProblem when making paymentsProblem during payment processNCExplainedYes
Oct 14, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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