Case file
Credit cards
Complaint 31751638 U.S. Bank
Fixed- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem during payment process
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 3, 2026Complaint received
- Nov 3, 2026Sent to U.S. Bank
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More U.S. Bank complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 1, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | TX | In progress | Yes |
| Oct 31, 2026 | Credit cards | Problem when making paymentsProblem during payment process | MD | Explained | Yes |
| Oct 31, 2026 | Credit cards | Problem when making paymentsProblem during payment process | TX | Explained | Yes |
| Oct 29, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | FL | Explained | Yes |
| Oct 26, 2026 | Credit cards | Problem when making paymentsProblem during payment process | TN | Explained | Yes |
| Oct 20, 2026 | Credit cards | Problem when making paymentsProblem during payment process | IA | Money back | Yes |
| Oct 20, 2026 | Credit cards | Problem when making paymentsProblem during payment process | GA | Explained | Yes |
| Oct 16, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | CA | Fixed | Yes |
| Oct 15, 2026 | Credit cards | Problem when making paymentsProblem during payment process | NC | Explained | Yes |
| Oct 14, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | CO | Explained | Yes |
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