Case file
Credit cards
Complaint 31931744 Citibank
Fixed- Product
- Credit card · Store credit card
- Detail
- Problem with customer service
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 5, 2026Complaint received
- Nov 5, 2026Sent to Citibank
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Citibank complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 3, 2026 | Credit cards | Other features, terms, or problemsOther problem | MA | Explained | Yes |
| Nov 2, 2026 | Credit cards | Other features, terms, or problemsOther problem | IL | Explained | Yes |
| Oct 31, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | NY | In progress | Yes |
| Oct 31, 2026 | Credit cards | Other features, terms, or problemsOther problem | CA | In progress | Yes |
| Oct 31, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | VA | In progress | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsPrivacy issues | MI | Explained | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | CA | In progress | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | IL | In progress | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | PA | Explained | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsAdd-on products and services | TX | Explained | Yes |
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