Case file
Bank accounts
Complaint 3433917 SunTrust
Money back- Product
- Checking or savings account · Checking account
- Detail
- Funds not received from closed account
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 9, 2019Complaint received
- Nov 9, 2019Sent to SunTrust
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More SunTrust complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 18, 2020 | Bank accounts | Closing an accountCompany closed your account | TX | Explained | Yes |
| Feb 12, 2020 | Bank accounts | Closing an accountFunds not received from closed account | - | Explained | Yes |
| Feb 11, 2020 | Bank accounts | Closing an accountCompany closed your account | - | Fixed | Yes |
| Feb 5, 2020 | Bank accounts | Closing an accountCompany closed your account | MA | Explained | Yes |
| Feb 5, 2020 | Bank accounts | Closing an accountCompany closed your account | NC | Explained | Yes |
| Feb 4, 2020 | Bank accounts | Closing an accountCompany closed your account | AL | Explained | Yes |
| Feb 4, 2020 | Bank accounts | Closing an accountFunds not received from closed account | AZ | Explained | Yes |
| Jan 29, 2020 | Bank accounts | Closing an accountFunds not received from closed account | PA | Explained | Yes |
| Jan 22, 2020 | Bank accounts | Closing an accountCan't close your account | NC | Explained | Yes |
| Jan 19, 2020 | Bank accounts | Closing an accountCompany closed your account | - | Explained | Yes |
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