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Debt collection

Complaint 3554740 American Student Assistance

Explained
Product
Debt collection · Private student loan debt
Detail
Didn't receive enough information to verify debt
From
Delaware 19850
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 4, 2020Complaint received
  2. Mar 5, 2020Sent to American Student Assistance (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Student Assistance complaints about written notification about debt

ReceivedAboutIssueStateAnswerOn time
Aug 18, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtVAExplainedYes
Mar 12, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtMAExplainedYes
Dec 9, 2019Debt collectionWritten notification about debtDidn't receive enough information to verify debtORExplainedYes
May 9, 2018Debt collectionWritten notification about debtDidn't receive notice of right to disputeVAExplainedYes
Mar 22, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtAZExplainedYes
Dec 19, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Aug 2, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtTNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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