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Student loans

Complaint 3604995 First Portfolio Servicing

Explained
Product
Student loan · Private student loan
Detail
Don't agree with the fees charged
From
California 94803
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 13, 2020Complaint received
  2. Apr 15, 2020Sent to First Portfolio Servicing (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Portfolio Servicing complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 19, 2023Student loansDealing with your lender or servicerDon't agree with the fees chargedMSExplainedYes
Dec 17, 2022Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedYes
Dec 2, 2022Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedYes
Oct 13, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledTNExplainedYes
Aug 3, 2022Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Jul 18, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsTNExplainedYes
Jan 26, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledKYExplainedYes
Nov 10, 2021Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPAExplainedYes
Oct 12, 2021Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
May 24, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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