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Student loans

Complaint 5837654 First Portfolio Servicing

Explained
Product
Student loan · Private student loan
Detail
Received bad information about your loan
From
Massachusetts 02703
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 3, 2022Complaint received
  2. Aug 3, 2022Sent to First Portfolio Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Portfolio Servicing complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 19, 2023Student loansDealing with your lender or servicerDon't agree with the fees chargedMSExplainedYes
Dec 17, 2022Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedYes
Dec 2, 2022Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedYes
Oct 13, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledTNExplainedYes
Jul 18, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsTNExplainedYes
Jan 26, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledKYExplainedYes
Nov 10, 2021Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPAExplainedYes
Oct 12, 2021Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
May 24, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedMIExplainedYes
Apr 1, 2021Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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