Case file
Student loans
Complaint 6271790 First Portfolio Servicing
Explained- Product
- Student loan · Private student loan
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 2, 2022Complaint received
- Dec 2, 2022Sent to First Portfolio Servicing
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More First Portfolio Servicing complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 19, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | MS | Explained | Yes |
| Dec 17, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | MI | Explained | Yes |
| Oct 13, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TN | Explained | Yes |
| Aug 3, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | MA | Explained | Yes |
| Jul 18, 2022 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | TN | Explained | Yes |
| Jan 26, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | KY | Explained | Yes |
| Nov 10, 2021 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | PA | Explained | Yes |
| Oct 12, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | CA | Explained | Yes |
| May 24, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | MI | Explained | Yes |
| Apr 1, 2021 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | VA | Explained | Yes |
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